Incidents

Perrit delivers Best Practice Service Management besides our well known Microsoft (Cloud) based environments like Office 365, Azure public and stack, CSP and of course our high level private cloud environments which are redundant executed. Perrit works with standardized services based on a simplified version of ITIL. Whether it’s about services which you order directly with Microsoft, via a partner or locally on a virtual machine, we are here to help you!

Let us do the work

ITSM oriented

Descripe the issue

  • – Describe your incident in your ticket portal. 

  • – Upload screenshots

  • – Our support department will contact you for further information

  • – Priority will be set per incident

  • – Availability and impact will be investigated

  • – Issue will be solved within the SLA breach 

Describe your incident